Omer
Faizal
Hello! I'm a business automation developer with over 2 years of experience delivering innovative solutions in the higher education industry.
Crafting
digital solutions
I’m a dedicated No-Code Web Application Developer with a strong focus on creating user-centric solutions using platforms like Bubble.io and the Microsoft Power Platform. Currently, I work at Abu Dhabi University as a business automation developer, where I’ve led the design and development of over 20 projects.
My approach is focused on understanding the unique needs of the organization and delivering tailored solutions that drive measurable outcomes. Whether through improving process efficiencies or integrating advanced functionalities, my contributions ensure that technology is leveraged as a powerful tool for the organizations success.
Work
Experience
2023 - Present
Abu Dhabi University
Business Automation Developer
2023 - 2023
Abu Dhabi University
Web Application Developer
Lead the design and development of over 20 bubble.io projects working alongside the Vice Chancellor and IT Project Manager of Abu Dhabi University.
Enhanced cross-departmental collaboration by effectively communicating technical concepts to both technical and non-technical stakeholders, developing a shared understanding and alignment of goals towards project success.
Provided ongoing technical support and training to end-users, empowering them to leverage the full capabilities of the web applications developed, consequently driving adoption rates.
2022 - 2023
Abu Dhabi University
Information Technology Administrator
Obtained the highest ticket completion turnover rate for providing technical support to students, faculty, and staff, including assistance with hardware and software issues, troubleshooting technical problems, and answering questions about IT services and resources over the entire year.
Automated the laptop issue voucher system at the university using Microsoft Power Automate, SharePoint, Adaptive Cards, and JSON, reducing paper usage and eliminating manual signatures.
Created and produced over 60 infographics and instructional videos, significantly enhancing the clarity and effectiveness of educational materials for the IMTS department.
2021 - 2021
Liwa Petroleum LLC
Technical Support Specialist
Developed and customized a WordPress website (Liwa Investment Holding) with custom plugins and features, including a user-friendly and visually appealing user interface.
Created technical documentation to provide clear and concise instructions and guidelines for using new devices and technologies, including writing step-by-step guides, creating diagrams and illustrations, and testing and revising documentation as needed.
Provided demonstrations of new devices and technologies to stakeholders, including setting up and configuring devices alongside demonstrating their features and capabilities.
2019 - 2020
Abu Dhabi University
Course Assistant
Assisted over 100 students in subjects such as General Statistics, Pre-Calculus, and General English, providing one-on-one and small group tutoring alongside guidance to help them understand course material.
Collaborated with professors to build lesson plans, review sheets, and other materials to enhance students' learning experiences and help them succeed in the course.
Facilitated discussions and review sessions to help students prepare for exams and quizzes and provided additional support to struggling students to help them overcome challenges and achieve their full potential.
